{"id":11876,"date":"2025-11-03T12:39:35","date_gmt":"2025-11-03T10:39:35","guid":{"rendered":"https:\/\/www.wedrivit.com\/blog\/?post_type=docs&p=11876"},"modified":"2025-11-05T19:18:40","modified_gmt":"2025-11-05T17:18:40","password":"","slug":"que-faire-en-cas-de-frais-supplementaires","status":"publish","type":"docs","link":"https:\/\/www.wedrivit.com\/blog\/aide\/que-faire-en-cas-de-frais-supplementaires","title":{"rendered":"Que faire en cas de frais supplementaires?"},"content":{"rendered":"\n

Signalement obligatoire \u00e0 Wedrivit<\/h3>\n\n\n\n

D\u00e8s qu’un frais suppl\u00e9mentaire survient pendant ou apr\u00e8s votre location, vous devez obligatoirement contacter Wedrivit<\/strong> \u00e0 l’adresse contact@wedrivit.com<\/a>. Cette r\u00e8gle s’applique aussi bien aux propri\u00e9taires qu’aux locataires. Le d\u00e9lai maximal de constatation de frais suppl\u00e9mentaires est de 12h.<\/p>\n\n\n\n

Types de frais les plus fr\u00e9quents<\/h3>\n\n\n\n

Les frais suppl\u00e9mentaires concernent g\u00e9n\u00e9ralement les d\u00e9gradations du v\u00e9hicule (rayures, impacts, \u00e9quipements perdus), les d\u00e9passements d’usage (kilom\u00e9trage, retard de restitution, carburant non remis \u00e0 niveau) ou les infractions (contraventions avec 27\u20ac de frais de gestion, p\u00e9ages non pay\u00e9s).<\/p>\n\n\n\n

Informations \u00e0 transmettre<\/h3>\n\n\n\n

Votre signalement doit inclure le num\u00e9ro de r\u00e9servation Wedrivit, la nature pr\u00e9cise des frais, des photos ou justificatifs (devis, constats), le montant estim\u00e9 et les circonstances d\u00e9taill\u00e9es. Ce signalement doit \u00eatre effectu\u00e9 dans les 12 heures maximum apr\u00e8s constat du probl\u00e8me.<\/p>\n\n\n\n

Traitement et r\u00e8glement<\/h3>\n\n\n\n

Wedrivit v\u00e9rifie les justificatifs fournis et applique le bar\u00e8me officiel. Le r\u00e8glement s’effectue par pr\u00e9l\u00e8vement sur la caution de 1 200\u20ac (2 400\u20ac pour v\u00e9hicules de plus de 50 000\u20ac) ou via un lien de paiement s\u00e9curis\u00e9 si le montant est sup\u00e9rieur. Le locataire dispose de 7 jours pour r\u00e9gler.<\/p>\n\n\n\n

Contestation et pr\u00e9vention<\/h3>\n\n\n\n

Vous disposez de 48 heures apr\u00e8s notification pour contester les frais avec arguments \u00e9crits et preuves. La d\u00e9cision finale revient \u00e0 Wedrivit. Pour \u00e9viter les frais suppl\u00e9mentaires, r\u00e9alisez un \u00e9tat des lieux d\u00e9taill\u00e9 au d\u00e9part, prenez des photos de l’\u00e9tat initial du v\u00e9hicule et respectez scrupuleusement les conditions d’usage.<\/p>\n\n\n\n

Contact obligatoire d\u00e8s constat de frais : contact@wedrivit.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Signalement obligatoire \u00e0 Wedrivit D\u00e8s qu’un frais suppl\u00e9mentaire survient pendant ou apr\u00e8s votre location, vous devez obligatoirement contacter Wedrivit \u00e0…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[82,83],"doc_tag":[],"class_list":["post-11876","docs","type-docs","status-publish","hentry","doc_category-faq-locataire","doc_category-faq-proprietaire"],"year_month":"2026-04","word_count":275,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Hubert De Villeneuve","author_nicename":"hubert","author_url":"https:\/\/www.wedrivit.com\/blog\/voiture\/collection\/author\/hubert"},"doc_category_info":[{"term_name":"FAQ Wedrivit - Je suis locataire","term_url":"https:\/\/www.wedrivit.com\/blog\/categories\/faq-locataire"},{"term_name":"FAQ Wedrivit - Je suis propri\u00e9taire","term_url":"https:\/\/www.wedrivit.com\/blog\/categories\/faq-proprietaire"}],"doc_tag_info":[],"yoast_head":"\nQue faire en cas de frais supplementaires? - Le blog des voitures de collection par Wedrivit<\/title>\n<meta name=\"description\" content=\"Besoin d\u2019aide ? 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